Difficult people are a dime a dozen, aren’t they? That’s less than one cent each, and still you’re probably paying too much.

People who use words like “douche” and “awesome” are difficult. People who speak loudly on trams are difficult. People who own Chapel Street bars are difficult. Shiny faced, purveyors of anger with persecution complexes are difficult. Wealthy people who say things like “If only I had that much money” are difficult. A majority of people are difficult.

So when the opportunity arose to attend a training course in learning how to deal with them, I screamed “You beauty!” in a stranger’s face and threw my coffee in the air. It probably landed on someone – I don’t really know.

Anyway, after I’d done the course, I wrote a column about it: