myki imageIn 2002 the Victorian State Government began to take steps towards changing to a new public transport ticketing system that would replace the distinctly unimpressive (but vaguely stable) Metcard.

The new model would introduce smartcards to Victoria for the first time and, according to those in the know, avert the problems that would come from the impending obsolescence of the previous system.

A zillion dollars and six eons later, myki was finally introduced.

Not one single element of it was inherently better than the Metcard system. It was slower in every regard, not remotely intuitive, riddled with bugs, accompanied by a public information campaign involving gross condescension, and abysmally impractical for visitors to the state.

Smart? It was as dumb as buggery – a veritable imbecile in the pantheon of ticketing systems.

And still is. Very little has changed since its first drunken, wayward, confusing steps. It would look hopelessly out of place in the early 2000s and is hilariously inadequate in the hyper-digital world of 2013.

Since the 29th of December 2012 it has been the single principal ticketing system across Victoria (alongside V-Line tickets) and has proved an utter shambles of a “solution” (as the corporate wankers say these days).… Read the rest

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